The Top 4 HIPAA-Compliant Video Conferencing Platforms

Updated: Aug 29, 2021




What are HIPAA-Compliant video conferencing platforms?


Familiar with Zoom? How about Google Meets? Microsoft Teams?


With everything moving in the general direction of “the virtual world”, we are seeing more and more companies utilizing online sources for meetings (such as the infamous Zoom and Microsoft Teams). So, it also makes sense to start doing online (or in today's society, virtual) therapy sessions, via telehealth communications.


Ok... but is it safe??


Actually, it is safe!




How? How can a therapist be sure that their client’s personal and private information is safe, especially with hackers and other threats out there nowadays? That leads us to our topic of video hosting platforms. So what is a video conference platform? It is an online video platform, provided by a video hosting service, which enables users to securely (and safely) upload, convert, store, and playback video content on the Internet. This is often performed via a structured, large-scale system that, in all honestly, may generate a great revenue source for your practice.



Here are our top 4 HIPAA-compliant video conference platforms:






HIPAA-Compliant Video Platform #1 Doxy.me


As one of the most popular solutions in the business, Doxy is HIPAA, GDPR, PHIPA/PIPEDA, & HITECH compliant video conferencing tool. Doxy’s interface can be customized with providers’ brand names and logos, thus giving a more professional look. Doxy also has an online shop for telemedicine providers in which they sell many telemedicine equipments, including laptops, microphones, and blood pressure monitoring devices.

  • Free for limited services, $29 per month for individual professionals, $42 per user for clinics

  • Accessible from anywhere on phone, tablet, or desktop.

For more information, check out their website here.





HIPAA-Compliant Video Platform #2 thera-LINK


Founded in 2013, thera-LINK is a telehealth solution that is focused on the mental and behavioral health space. thera-LINK provides private practitioners and small to medium group practices with an online practice management solution. They have HIPAA secure video, awesome scheduling, payment built-in, secure messaging, client/session notes, file sharing, and a directory listing for clients to find you. They also provide office manager accounts and custom waiting rooms with music! thera-LINK is focused on mental and behavioral health. Their pricing is as followed:

After a 15-day free trial, thera-LINK offers three tiers of services: Basic is $30 per month and includes five sessions per month for one provider and a scheduler. Plus is $45 per month per provider and it includes unlimited sessions, secure file sharing, advanced payment, and scheduling options, and office manager accounts.






HIPAA-Compliant Video Platform #3 TheraNest


TheraNest is a HIPAA-compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. This mental health solution is suited for therapists, psychologists, psychiatrists, and social workers and $39 per month for 30 active clients (an additional $10 for each user to take advantage of HIPAA-compliant video conferencing). The price increases per month as the amount of active clients increases. Their plans include:

  • Unlimited users, storage, and support

  • Specifically tailored for mental health applications

  • Electronic health record software with Wiley Practice Planners treatment planning solution add-on




HIPAA-Compliant Video Platform #4 SimplePractice


Why does this platform sound so familiar? Because it is one of the best platforms to help aid you as an online therapist and private practice owner (don't remember? That's ok, just check out our blog Going Paperless with Simple Practice). SimplePractice is a healthcare practice management software with a dedicated client portal. It is designed for healthcare professionals of all kinds and offers tools including scheduling, billing, and notes.

  • Individual plans: $39 per month for Essential plan, $59 per month for Professional plan (includes several extra features such as HIPAA-compliant messaging)

  • Group plans: $59 per month for the first clinician, $39 for each additional clinician

  • Part of a wider practice management platform for small businesses in health and wellness

  • Includes integrated features such as free appointment reminders (SMS, email, and voice), a mobile app, and e-claim filing

  • Reviewers report a clean interface


There are many other HIPAA-Compliant video-hosting platforms out there. Find the one that best suits you! Here are some of the Top 12 HIPAA-Compliant Video Conferencing Software out there.



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