Frequently asked questions
All of the VA's that work for Stress-Free Private Practice Management are HIPAA compliant trained, Background check and undergo an inhouse mental health administration training. We make sure that all assistants understand the mental health field and are just as passionate as a practice owner about the field. We also make sure to train any VA's that answer the phones on compassion and emergency phone situations. We know that the first connection starts with us answering the phone so building those long lasting connection with clients is our goal.
Depending on what services are needed and the size of the practice you should plan to spend on a monthly basis anywhere between $550-$1650. If you require more detailed assistance and would like us to provide back office support on all levels for a large group practice the cost per month can range between $2000-$4000.
All of our team members that are virtually assisting are fulling trained in all areas of mental health platforms like EHR's, HIPPA compliant phone system and emails, insurance portals and availity.
We specialize in Simple Practice billing. We also have experience with Theranest scheduling, and Therapy Notes scheduling.
I would love to say yes 100%! However that is not the case. We do answer calls live but we under no circumstance put any clients on hold. This takes away from the clients experience and our opportunity to connect with the client. So most calls are answered live and if not they are called back with in an hour as long as they call within normal business hours.
